Boost conversions with our professional and dedicated outbound call center services!
To enhance the sales and marketing performance of your business, call center services are indispensable. An outbound customer service team can help your business connect with customers to increase sales and develop long-lasting client relationships.
Outsourcing to a top-notch outbound customer service provider such as Wow Customer Support will guarantee you stellar services with value for money. In addition, we will provide exceptional customer satisfaction with our experience from diverse verticals and industries.
Our service is designed to reach out to customers to provide details on a new product or service, conduct follow-ups, or remind them of an upcoming appointment.
- You can save up to 50% of operating costs by outsourcing outbound call center services to us.
- Our dedicated team of skilled outbound call center agents can provide 24/7 support for 365 days.
- Our leading outbound customer service experts will professionally represent you and increase your ROI from the first call.
- Our dedicated managers ensure the quality of calls which you can review in addition to call monitoring and recordings.
- We also do deliver a quick ramp up and down of up to 40% during seasons, on-demand
Outbound Call Center Services That We Provide
Outbound call center campaigns:
Bold and competent, our call center agents are efficient in gaining access to the right prospects. They will be an extension of your sales team and help boost sales and marketing campaigns. Our skilled agents are also well trained to handle initial sales pitches, lead generation, write niche scripts, and conduct email campaigns.
Lead generation
Wow, Customer Support will help you convert visitors to customers efficiently. We will provide a customized database that will include customer requirements and needs to keep you informed. Additionally, with customer feedback, we will keep updating the script for maximum lead generation.
Product promotion services
Are you planning to launch a new product? Or are you finding it difficult to reach the target market? We have a team of highly skilled agents that can help improve your buyer satisfaction level and increase your market penetration. We can inform, follow up, promote and remind your user to choose your product or brand with our effective BPO services.
Telemarketing services
We can help identify, engage and convert new leads with our experience in telemarketing services. Our team will function as your extension, and we guarantee that we will market your products and business seamlessly. In addition, our end-to-end telemarketing services can help your team close sales effectively.
Appointment Scheduling
We will integrate your platform or use our customized system for appointment scheduling. Our appointment scheduling services will bring your company closer to more sales. We have the right team to handle appointments and calendars accurately.
Market Intelligence Services
Our team of experts will help you gauge the market accurately and take strides in operating your business successfully. Our team will engage in market intelligence calls to determine the market opportunity and metrics. By opting for our services, you can optimize your marketing campaigns and enhance business performance.
Customer surveys
As a business, you would want to enhance customer satisfaction. We will help you by collecting customer feedback about your products and business. With the help of these routine surveys, you can identify the strong and weak aspects of your business to make the necessary changes. Our customer survey method will also yield valuable information on new market opportunities and scope.
Subscription renewal services
We have the right team to support your subscription renewal services. Through effective multi-channel communication, we can help your subscribers stay on top of their renewal dates. Whether it is an early subscription remainder or online subscription support, we can do it all at a fraction of the cost. Hire your first subscription renewal representative at just $7/Hour.
Customer retention services
At Wow customer support, we understand that customer retention will cost your business much less than customer acquisition. We go the extra mile to provide your customers the positive experience they deserve in every unique interaction with your business. We assure to provide
- Courteous and professional support 24/7
- Personalize attention to every customer in every unique call.
360+ Skilled
Agent
10+ Years of BPO
experience
15000+ Happy
Clients
ISO 27001:2013
Certified
Outsource with Wow Customer Support!
At Wow Customer Support, we provide customizable and flexible outbound call center solutions to meet your business requirements. With our proficiency in understanding the key metrics to manage, we can accurately use each call to improve your sales opportunity.
Utilizing the suitable script, quality assessments, technology, and training has helped businesses maximize their profits. Wow, Customer Support has your back 24×7 whether you need additional bandwidth to supplement your internal team or wish to outsource the entire lead generation process.
Expand your business with our top-notch outbound call center services!
Why choose WOW Customer Support
Our Expertise
Our unparalleled expertise inproviding customer support services to meet your needs and demands.
Budget friendly
Cost-effective and flexible services for your business that can be scalable at any point in time.
Free trial
Give us a try and see the results for your selves.
Quality services
We bring nearly 100+ years of experience to the table with our well-trained team to take your business to the next level.
Multi
channel support
Services across multiple channels and platforms to ensure you stay on top of your game.
Our Expertise
Our unparalleled expertise inproviding customer support services to meet your needs and demands.
Quality services
We bring nearly 100+ years of experience to the table with our well-trained team to take your business to the next level.
Budget friendly
Cost-effective and flexible services for your business that can be scalable at any point in time.
Multi
channel support
Services across multiple channels and platforms to ensure you stay on top of your game.
Free trial
Give us a try and see the results for your selves.
Our Client Says
Wow Customer Support has done a wonderful job of helping us grow our retail business internationally. Their multilingual email support came handy in penetrating the overseas market. They patiently listened to our requirements and acted upon it. They were 24*7 active in dealing with our customers and responding to their queries.
We reached out to Wow Customer Support to streamline our email marketing system for better customer retention. They looked into our existing workflow to identify where we were falling behind and needed help. Within a few months of using their service, we experienced our customer support process had optimized. With them by our side, we can focus on managing our e-commerce business with ease.
We had launched a new offer sometime last year. It drew a lot of attention. Our support staff was struggling to keep up with all of the calls. Calls were being missed, and as a result, prospects would switch to our competitors. We considered partnering with a company that would handle all our incoming calls and walks callers through our registration process. We engaged the services of Wow Customer Support. And you know what? Your guess is as good as mine. No call was missed. Most notably, they connected with our customers professionally; hence our sales doubled within 5 months. The trial was so effective that we made it a standard support procedure.
We are a Multimedia firm based out of California. We approached Wow Customer Support two years ago to provide moderation services for our eight social media websites. Their team would filter our ever-engaging sites for pornography, anti-social behavior, violence, or other content that we had categorized as unacceptable or might cause copyright conflict. Filtering for spam was also another task that their team did excellently. We are glad to announce that after a year or so, the total number of our social media sites grew to 14. And that not all! The 14 sites are free from objectionable and sensitive posts!
FAQ
What are outbound call center services?
Outbound call centers provide services by calling shoppers and potential customers. These agents are focused on sales, lead generation, or appointment setting.
What are the benefits of outsourcing outbound call center services?
Outbound call center services focus on business development and growth. You can generate leads, test new markets, gain qualifying leads, and improve sales with these services.
Will my customers know that I am outsourcing?
When our agents work with you, our team represents your brand. For example, we display your brand name on outbound phone calls. Also, we train our agents to become experts in client’s product knowledge to ensure no information is incomplete or missing.
