WoW Your Customers
through our Support
Grow your business faster with 24/7 support as a service: Always on, Elastic, and with fully customized and supported transition!
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Powered by a team of Customer Service, Sales, and Order Management, ready to answer your tickets 24/7.
Our talented front line agents who are empathetic, problem-solvers make all the difference!
We offer all hours coverage, including weekends and holiday.
We reduce your cost significantly and you make your customer service department agile and effective
Save Time, and Stay Competitive! Outsource Call Center Services to Improve Customer Satisfaction
Customer Support Solution
Powered by a team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7.
- Customer Queries
- Sales Data Management
- Market Intelligence Service
We optimize your process by bringing over 100+man years of experience to the table
We think, breath and live customer support. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. Together we learn and grow every day!
We trust in God, for everything else we go with data!
We believe, as you do, that having the right data is key to your business success. Each week you’ll receive a report from us detailing all the latest metrics relevant to the role our team is performing. We also share a report on how we plan to make the next week better than the last on. Continuous improvement is our Mantra!
Our Client Says
Wow Customer Support has done a wonderful job of helping us grow our retail business internationally. Their multilingual email support came handy in penetrating the overseas market. They patiently listened to our requirements and acted upon it. They were 24*7 active in dealing with our customers and responding to their queries.
We reached out to Wow Customer Support to streamline our email marketing system for better customer retention. They looked into our existing workflow to identify where we were falling behind and needed help. Within a few months of using their service, we experienced our customer support process had optimized. With them by our side, we can focus on managing our e-commerce business with ease.
We had launched a new offer sometime last year. It drew a lot of attention. Our support staff was struggling to keep up with all of the calls. Calls were being missed, and as a result, prospects would switch to our competitors. We considered partnering with a company that would handle all our incoming calls and walks callers through our registration process. We engaged the services of Wow Customer Support. And you know what? Your guess is as good as mine. No call was missed. Most notably, they connected with our customers professionally; hence our sales doubled within 5 months. The trial was so effective that we made it a standard support procedure.
We are a Multimedia firm based out of California. We approached Wow Customer Support two years ago to provide moderation services for our eight social media websites. Their team would filter our ever-engaging sites for pornography, anti-social behavior, violence, or other content that we had categorized as unacceptable or might cause copyright conflict. Filtering for spam was also another task that their team did excellently. We are glad to announce that after a year or so, the total number of our social media sites grew to 14. And that not all! The 14 sites are free from objectionable and sensitive posts!
Why you should choose us?
24/7 CUSTOMER SUPPORT
TURN ON/OFF – ANY TIME
At Wow Customer Support, we are dedicated to providing our customers with top-notch omnichannel customer service while also ensuring the safety and security of their personal and financial information. To achieve this, we are proud to be certified with the following credentials:
- ISO/IEC 27001:2013: This certification illustrates our commitment to information security management and ensures that we have implemented and maintained a system to protect our customer's information's confidentiality, integrity, and availability.
- EU General Data Protection Regulation (GDPR): This certification confirms that we comply with the EU's GDPR, which safeguards the personal data of our European customers.
Our certifications are regularly audited and updated to ensure that we continue to meet industry standards and regulations. You can trust that we have the proper credentials and controls to protect your information and provide you with the best omnichannel customer service possible. Outsource your calling services with confidence at Wow Customer Support!