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Our Services
Powered by a team of Customer Service, Sales, and Order Management, ready to answer your tickets 24/7.
Customer Support Solution
Powered by a team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7.
Pre-Sales Support
- Customer Queries
- Sales Data Management
- Market Intelligence Service
Customer Support
Our outsourced customer support services optimize your processes, ensuring seamless interaction with your customers. As a leader in customer service outsourcing solutions, we deliver quality results that drive customer satisfaction and loyalty.
We optimize your process by bringing over 100+man years of experience to the table
We think, breath and live customer support. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. Together we learn and grow every day!
Empowering Success Through Data-Driven Outsourced Customer Support
We believe, as you do, that having the right data is key to your business success. Each week you’ll receive a report from us detailing all the latest metrics relevant to the role our team is performing. We also share a report on how we plan to make the next week better than the last on. Continuous improvement is our Mantra!
Our Client Says
Why you should choose us?
Certificates
At Wow Customer Support, we are dedicated to providing our customers with top-notch omnichannel customer service while also ensuring the safety and security of their personal and financial information. To achieve this, we are proud to be certified with the following credentials:
- ISO/IEC 27001:2013: This certification illustrates our commitment to information security management and ensures that we have implemented and maintained a system to protect our customer's information's confidentiality, integrity, and availability.
- EU General Data Protection Regulation (GDPR): This certification confirms that we comply with the EU's GDPR, which safeguards the personal data of our European customers.
Our certifications are regularly audited and updated to ensure that we continue to meet industry standards and regulations. Businesses seeking international outsourcing consulting services can rely on us for robust, secure, and scalable solutions.
As IT outsourcing consultants, we offer specialized services to manage your IT needs effectively, reducing costs and improving efficiency.