Customers through our Support

WoW Your Customers
through our Support

Grow your business faster with 24/7 support as a service: Always on, Elastic,  and with fully customized and supported transition!

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Our services are powered by a blend of expert professionals and top-tier AI tools—delivering scalable, efficient, and human-led AI for customer service solutions.

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Our Services

Powered by a team of Customer Service, Sales, and Order Management, ready to answer your tickets 24/7.

Email SupportEmail Support

Email
Support

Our talented front line agents who are empathetic, problem-solvers make all the difference! We complement this support with AI for customer support to streamline response times and ticket prioritization.

Chat SupportChat Support

Chat
Support

We offer all hours coverage, including weekends and holidays. With AI chat help and AI chatbot for customer service, we ensure instant replies for common queries while human agents handle complex needs.

Content ModerationContent Moderation

Content
Moderation

We reduce your cost significantly and you make your customer service department agile and effective

Email SupportEmail Support

Call Center

Save Time, and Stay Competitive! Our BPO call center services are tailored to meet your business’s unique needs. We deliver human-led artificial intelligence call center solutions that scale, using smart tools to reduce missed calls and route inquiries intelligently.

Whether it’s an inbound or outbound AI customer service call, our process blends human support with call center AI solutions to maximize satisfaction.

Customer Support Solution

Powered by a team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. Our AI-powered customer service features include real-time monitoring, escalation prediction, and intelligent ticket classification.

Pre-Sales Support

  • Customer Queries
  • Sales Data Management
  • Market Intelligence Service

Customer Support Solution

Our outsourced customer support services optimize your processes, ensuring seamless interaction with your customers. As a leader in customer service outsourcing solutions, we deliver quality results that drive customer satisfaction and loyalty.

Live customer support

We optimize your process by bringing over 100+man years of experience to the table

We think, breath and live customer support. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. Together we learn and grow every day!

Empowering Success Through Data-Driven Outsourced Customer Support

We believe, as you do, that having the right data is key to your business success. Each week you’ll receive a report from us detailing all the latest metrics relevant to the role our team is performing. We also share a report on how we plan to make the next week better than the last on. Continuous improvement is our Mantra!

Our reports include insights from customer service AI tools to identify response patterns, optimize SLAs, and improve agent training.

Our Client Says

Why you should choose us?

Technical support outsourcing service

CUSTOMIZED SUPPORT

24 7 customer support services

24/7 CUSTOMER SUPPORT

live chat support services

TURN ON/OFF – ANY TIME

BQSR-GDPR-ISO-VSERVE-EBUSINESS-SOLUTIONS

Certificates

At Wow Customer Support, we are dedicated to providing our customers with top-notch omnichannel customer service while also ensuring the safety and security of their personal and financial information. To achieve this, we are proud to be certified with the following credentials:

  • ISO/IEC 27001:2013: This certification illustrates our commitment to information security management and ensures that we have implemented and maintained a system to protect our customer's information's confidentiality, integrity, and availability.
  • EU General Data Protection Regulation (GDPR): This certification confirms that we comply with the EU's GDPR, which safeguards the personal data of our European customers.

Our certifications are regularly audited and updated to ensure that we continue to meet industry standards and regulations. Businesses seeking international outsourcing consulting services can rely on us for robust, secure, and scalable solutions.

As IT outsourcing consultants, we offer specialized services to manage your IT needs effectively, reducing costs and improving efficiency.

With our expertise in artificial intelligence and customer service, we align security, compliance, and performance for global clients.

We also implement generative AI in customer support to improve resolution accuracy, especially in knowledge base responses.

wow customer support - CSR

Wowcustomersupport is making a difference in communities in India. By choosing our services, you can help support children in need with access to quality education. Be a changemaker and support our education sponsorship program.

ASSISTED BY AI WE WORK WITH ALL MAJOR HELP DESKS

outsourced customer support service