WoW Your Customers
through our Support

Grow your business faster with 24/7 support as a service: Always on, Elastic, and with fully customized and supported transition!

Our services are powered by a blend of expert professionals and top-tier AI tools—delivering scalable, efficient, and human-led AI for customer service solutions.

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Our Services

Email
Support

Our talented front line agents who are empathetic, problem-solvers make all the difference! We complement this support with AI for customer support to streamline response times and ticket prioritization.

Chat
Support

We offer all hours coverage, including weekends and holidays. With AI chat help and AI chatbot for customer service, we ensure instant replies for common queries while human agents handle complex needs.

Content
Moderation

We reduce your cost significantly and you make your customer service department agile and effective

Call Center

Save Time, and Stay Competitive! Our BPO call center services are tailored to meet your business’s unique needs. We deliver human-led artificial intelligence call center solutions that scale, using smart tools to reduce missed calls and route inquiries intelligently.

Whether it’s an inbound or outbound AI customer service call, our process blends human support with call center AI solutions to maximize satisfaction.

Customer Support Solution

Powered by a team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. Our AI-powered customer service features include real-time monitoring, escalation prediction, and intelligent ticket classification.

Pre-Sales Support

Customer Queries
Sales Data Management
Market Intelligence Service

Customer Support

Our outsourced customer support services optimize your processes, ensuring seamless interaction with your customers. As a leader in customer service outsourcing solutions, we deliver quality results that drive customer satisfaction and loyalty.

We optimize your process by bringing over 100+man years of experience to the table

We think, breath and live customer support. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. Together we learn and grow every day!

Empowering Success Through Data-Driven Outsourced Customer Support

We believe, as you do, that having the right data is key to your business success. Each week you’ll receive a report from us detailing all the latest metrics relevant to the role our team is performing. We also share a report on how we plan to make the next week better than the last on. Continuous improvement is our Mantra!

Our reports include insights from customer service AI tools to identify response patterns, optimize SLAs, and improve agent training.

Our Client Says

Wow Customer Support has done a wonderful job of helping us grow our retail business internationally. Their multilingual email support came in handy in penetrating the overseas market. They patiently listened to our requirements and acted upon them. They were 24*7 active in dealing with our customers and responding to their queries. Their outsourced customer support UK team exceeded our expectations, helping us achieve outstanding results.

Edward.JManaging PartnerOne among the best matress retailer from Phoenix,AZ

We reached out to Wow Customer Support to streamline our email marketing system for better customer retention. They looked into our existing workflow to identify where we were falling behind and needed help. Within a few months of using their service, we experienced our customer support process had optimized. With them by our side, we can focus on managing our e-commerce business with ease.

David.PCEOA leading ecommerce store specializes in construction products, and garden equipments from San Diego,CA

We had launched a new offer sometime last year. It drew a lot of attention. Our support staff was struggling to keep up with all of the calls. Calls were being missed, and as a result, prospects would switch to our competitors. We considered partnering with a company that would handle all our incoming calls and walk callers through our registration process. We engaged the services of Wow Customer Support. And you know what? Your guess is as good as mine. No call was missed. Their outsourced customer support United States team helped us boost sales and ensure smooth operations.

Tom Richardson Owner of a beauty retail store in New York

We are a Multimedia firm based out of California. We approached Wow Customer Support two years ago to provide moderation services for our eight social media websites. Their team would filter our ever-engaging sites for pornography, anti-social behavior, violence, or other content that we had categorized as unacceptable or might cause copyright conflict. Filtering for spam was also another task that their team did excellently. We are glad to announce that after a year or so, the total number of our social media sites grew to 14. And that not all! The 14 sites are free from objectionable and sensitive posts!

Eric Fisher Marketing Manager of a Multimedia Company based in California

Why you should choose us?

CUSTOMIZED SUPPORT

24/7 CUSTOMER SUPPORT

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Certificates

At Wow Customer Support, we are dedicated to providing our customers with top-notch omnichannel customer service while also ensuring the safety and security of their personal and financial information. To achieve this, we are proud to be certified with the following credentials:

ISO/IEC 27001:2013: This certification illustrates our commitment to information security management and ensures that we have implemented and maintained a system to protect our customer's information's confidentiality, integrity, and availability.
EU General Data Protection Regulation (GDPR): This certification confirms that we comply with the EU's GDPR, which safeguards the personal data of our European customers.

Our certifications are regularly audited and updated to ensure that we continue to meet industry standards and regulations. Businesses seeking international outsourcing consulting services can rely on us for robust, secure, and scalable solutions.

As IT outsourcing consultants, we offer specialized services to manage your IT needs effectively, reducing costs and improving efficiency.

With our expertise in artificial intelligence and customer service, we align security, compliance, and performance for global clients.

We also implement generative AI in customer support to improve resolution accuracy, especially in knowledge base responses.