Opt for our data-driven content moderation service and build your brand reputation in 2 weeks!
User-generated content has become an integral aspect of social media platforms and online forums. Brands are leveraging this trend to gain insights into their products and services. In such a context, it is important to moderate user-generated content to ensure that spam content is averted, trolls are managed, organic ranking is increased and to manage the overall brand reputation.
At Wow Customer Support, we deliver top-notch content moderation services. These include real-time comment moderation, live streaming video moderation, and image moderation for blogs, social networks, forums, and apps. Our aim is to ensure that instances of cyberbullying is reduced and user sentiments are protected.
- We will identify and rapidly eliminate objectionable content to protect your brand and online communities.
- Our team will ensure that content is in compliance with the policies of the website or platform it is posted on.
- We will constantly monitor the platforms and accurately moderate all user-generated content.
Wow Customer Support’s Content Moderation Services Include
Social Media Monitoring Services
There is a high volume of user-generated content on social media every minute. This is why it can be challenging to monitor and manage content on social media as per the regulations. Wow customer support team will moderate and monitor social media conversations, images, videos, pins, tweets, and pages. Whether you need to moderate product-oriented social channels or official brands - our online content moderation teams have you covered with our rigorous training and proven expertise. We will help you eliminate sensitive or objectionable posts before they ever reach your followers.
Comments Moderation Services
With a rise in blogs, websites, and forums, users have begun to directly interact with each other. In such a space, professional content moderation is important to encourage a collaborative environment and eliminate unwanted content. Our online content moderation team monitors user comments on business pages, sites, and blogs to ensure they are in compliance with the publishing policies and do not hurt user sentiments.
Comments Moderation Services
With a rise in blogs, websites, and forums, users have begun to directly interact with each other. In such a space, professional content moderation is important to encourage a collaborative environment and eliminate unwanted content. Our online content moderation team monitors user comments on business pages, sites, and blogs to ensure they are in compliance with the publishing policies and do not hurt user sentiments.
Video and audio moderation services
Our video and audio moderation team guarantee consistent user and brand protection on all your official platforms. We offer customized outsourced audio and video moderation services that are fully scalable. Our online content moderation specialists can help you gain a loyal following and assure the online safety of all customers by managing thousands of user-generated videos. Keep your brand protected from controversial content at all times with Wow Customer Support services.
Image moderation services
Images are important on the internet and are the most effective approach to attract new visitors. Inviting people to contribute photos is an excellent approach to increase online interaction. When you enable picture sharing, one of the biggest challenges is filtering those photos to make sure they don't contain any explicit or hurtful graphics that aren't appropriate for the online platform. With our expert image moderation services, you can be certain that our team of moderators will go through each picture to guarantee quality and compliance with your requirements.
Benefits of Outsourcing content moderation services
Experienced team
By outsourcing content moderation services to professionals, you will be able to provide quality support to your customers. With their extensive training and experience, they will be able to deliver the services that you need.
Rapid and 24/7 services
Content moderation requires instant and consistent responses by the moderators. This is especially important for social media platforms wherein the comments are generated within seconds. By outsourcing content moderation services, you can be assured that the support is 24/7.
Outsource Content Moderation Services To Us!
Outsource content moderation services to Wow Customer Support to provide an assured and safe online brand experience to your customers. Our experienced team will moderate content to minimize your customers from viewing any offensive, illegal or unsafe content.
We will use case categorization and expert reviews to analyze the sentiments of your customers accurately. With our services, you will be able to ensure that all content related to your brand is appropriate for yours and increase lead conversions. Now you can get fully scalable services at a cost-effective price point.
To generate greater customer engagement and boost brand loyalty, choose our content moderation services today!
Why choose WOW Customer Support
Our Expertise
Our unparalleled expertise inproviding customer support services to meet your needs and demands.
Budget friendly
Cost-effective and flexible services for your business that can be scalable at any point in time.
Free trial
Give us a try and see the results for your selves.
Quality services
We bring nearly 100+ years of experience to the table with our well-trained team to take your business to the next level.
Multi
channel support
Services across multiple channels and platforms to ensure you stay on top of your game.
Our Expertise
Our unparalleled expertise inproviding customer support services to meet your needs and demands.
Quality services
We bring nearly 100+ years of experience to the table with our well-trained team to take your business to the next level.
Budget friendly
Cost-effective and flexible services for your business that can be scalable at any point in time.
Multi
channel support
Services across multiple channels and platforms to ensure you stay on top of your game.
Free trial
Give us a try and see the results for your selves.
Our Client Says
Wow Customer Support has done a wonderful job of helping us grow our retail business internationally. Their multilingual email support came handy in penetrating the overseas market. They patiently listened to our requirements and acted upon it. They were 24*7 active in dealing with our customers and responding to their queries.
We reached out to Wow Customer Support to streamline our email marketing system for better customer retention. They looked into our existing workflow to identify where we were falling behind and needed help. Within a few months of using their service, we experienced our customer support process had optimized. With them by our side, we can focus on managing our e-commerce business with ease.
We had launched a new offer sometime last year. It drew a lot of attention. Our support staff was struggling to keep up with all of the calls. Calls were being missed, and as a result, prospects would switch to our competitors. We considered partnering with a company that would handle all our incoming calls and walks callers through our registration process. We engaged the services of Wow Customer Support. And you know what? Your guess is as good as mine. No call was missed. Most notably, they connected with our customers professionally; hence our sales doubled within 5 months. The trial was so effective that we made it a standard support procedure.
We are a Multimedia firm based out of California. We approached Wow Customer Support two years ago to provide moderation services for our eight social media websites. Their team would filter our ever-engaging sites for pornography, anti-social behavior, violence, or other content that we had categorized as unacceptable or might cause copyright conflict. Filtering for spam was also another task that their team did excellently. We are glad to announce that after a year or so, the total number of our social media sites grew to 14. And that not all! The 14 sites are free from objectionable and sensitive posts!
FAQ
What is content moderation?
When any content is put up by a user to a website, that piece of content will go through a screening process to make sure it upholds all the regulations of the website, is not illegal, inappropriate, or threatening. This entire process is called content moderation.
Why is content moderation important?
Content moderators reduce the risk of visitors seeing content they may consider upsetting or offensive on your websites. Content moderation also prevents bullies or trolls from taking advantage of your brand online to spread hate or false information.
Which video/photo formats do you support?
For videos, we support MP4, Flv, and WebM. For photos, we support almost all kinds of files. Kindly contact us for more information.
