Content Moderation

Social Media Content Moderation

What do you think successful brands share in common?

With the rise in digital ‘User Generated Content’ (UGC), local and global brands get the same opportunity to interact. When it comes to content generation by fans and users, around 35% of UGC impacts buying decisions, brand awareness, loyalty, and retention.

At Wow customer support, we deliver several content moderation services. These include real-time comment moderation, live streaming video moderation, and image moderation that cover blogs, social networks, forums, apps, etc. Subsequently, our online content moderation teams discover and eliminate inappropriate content to protect your brand, website, online communities, and social media channels.

Our content moderation services include

UGC Moderation

It can be challenging to search for blogs, forums, and review sites to filter user-generated video, audio, and image contributions. In this case, fear not, Wow customer support has got you covered. With our social media monitoring services, we help you eliminate sensitive posts before they ever reach your followers.

UGC moderation
Online commernt moderation

Social Media Monitoring

Our team of professionals are well-versed in moderating, monitoring, and managing social media streams of corporate brands. Furthermore, our online content moderation team analyzes client sentiments and executes community engagement campaigns. Thus, you can breathe a sigh of relief that your brand is in trusted hands.

Our online content moderation services can moderate all social media platforms such as Facebook, Twitter, etc. We help our clients monitor and keep track of conversations, videos, and images. Also, we sort multimedia content shared, tweeted, or pinned to your official brand pages and accounts.

Comments Moderation

In today’s world, there’s a huge number of blogs and websites that offer direct interaction with readers. Moreover, they are always in search of professional content moderation to encourage a collaborative environment and eliminate unwanted content.

Therefore, our online content moderation team monitors user comments on business pages and blogs to ensure they match posting policies and report those that don’t.

Comment Moderation


Be it a small business or a large enterprise, finding the right audience is essential. Therefore, social media is the right platform to start with. Whether you need to monitor, moderate or manage product-oriented social channels or official brands, our online content moderation teams have you covered.

Our video audio graphic moderation team guarantees consistent user and brand protection on all your official platforms. Also, we offer customized outsourced audio and video moderation services. Hence, our online content moderation specialists can help you gain a loyal following and assure the online safety of all customers. Therefore, keep your brand protected from controversial content at all times with Wow customer support.


At Wow customer support, we strive to research and optimize our social media monitoring services to keep negative and irrelevant posts away from official company communities and accounts. Therefore, if you are looking to make your brand strong and community safe, call us today. Click here for a free trial.

Why choose WOW Customer Support


Our Client Says

“We associated with Wow Customer Support a year back, and till now, they have cooperated with us so well. They are experts at eliminating inappropriate content from the internet and keep our brand’s positive image intact. We completely rely on their consultation.”

Jeffrey .J

Managing PartnerA top retailer of Vacuum Cleaners from Baltimore,MY
“Coming to Wow Customer Support for our social media monitoring requirements is one of the best decisions we have taken. They take a proactive approach to social listening and analyzing brand mentions. With them by our side, we are always in a buzz!”


ChairmanA leading provider of integrated logistics from Columbus.OH


Why is content moderation important?

Content moderators reduce the risk of visitors seeing content they may consider upsetting or offensive on your websites. Content moderation also prevents bullies or trolls from taking advantage of your brand online to spread hate or false information.

Which video/photo formats do you support?

For videos, we support MP4, Flv, and WebM. For photos, we support almost all kinds of files. Kindly contact us for more information.

What is content moderation?

When any content is put up by a user to a website, that piece of content will go through a screening process (the moderation process) to make sure it upholds all the regulations of the website, is not illegal, inappropriate, or threatening. This entire process is called content moderation. It is common across almost all online platforms that rely on user-generated content, like social media platforms, online stores, communities, and forums.