Post and Pre sales support for Growing Companies
No matter the size of your company, we are designed to be the right fit for you!
We’re familiar with a most of software e-retailers use to help support your clients. We work with many SAAS and PASS providers and are familiar with many support and live chat software But we also understand every customer and their customer management philosophy is unique. We document and train our agents extensively in the transition process to capture this!
We think, breath and live e-commerce. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. Together we learn and grow every day!
We believe, as you do, that having the right data is key to your business success. Each week you’ll receive a report from us detailing all the latest metrics relevant to the role our team is performing. We also share a report on how we plan to make the next week better than the last one. Continuous improvement is our mantra!
Let us Scale your Business not Risks!
World-Class Outsourcing from Vserve@Chennai,India
Hassle Free Scaling
Vserve is on-demand! No Contract and no setup fees. No matter how fast or slow your company grows, we'll be able to grow your team with you.Reduce your effort put into managing world-class customer support
Let your team focus on what they do best. We'll support your customers and give you regular customer feedback reports.Lower Your Montly Expenses
When you're growing fast, the overhead costs can be an inevitable factor that limits your growth. We're more cost-efficient than any other solution.Multi-dimensional Support for Growing Business
No matter how big or small you are, we're your partner in getting biggerWe understand Customer Support Operations
What’s the best fit for your business?
We understand your business needs change and tend to fluctuate depending on the time of the year and the nature of your business. We can set you up with a dedicated team who do just customer support or have teams which multi-task depending on your needs. You can have them support your customer during peak season and get them to work on enhancing your admin and other data needs during slower periods. It’s all up to you! We give you complete control over how you use the resources and we will train them for you.
Recruiting & Hiring
Payroll & Benefits
Work Infrastructure
Email and Chat support training
Content Writing Skills
Data management training
Flexible 24/7 workers
Discounts for 15+team Size
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
