Quality is a factor that no firm ever wants to compromise on. While the first thought would be to develop everything in-house, stretching resources and high cost would be a deterrent. Outsourcing the activity to a top-notch call centre with guranteed value for money can be a step in the right direction.
At WoW call centre, we have laudable experience in assisting various firms to improve their operational efficiencies
Our core efforts with revolve around the following activities
Sales and Revenue generation is key for any business. Acquiring new customers is essential for the growth of any company. Our team will function as your extension and it is our guarantee that the end-customer will feel the exact emotion of a direct contact. We can help you each your goals in various pursuits
- Lead Generation
- Direct sales
- Sales Lead Follow-up
- Sales Verification
- Cold Calling Campaigns
- Product/Service Promotion
- Outbound Sales
- Warm Calling/Existing Clients/Referrals
Market Intelligence Services
Understanding the market and taking pro-active actions is integral part of operating any business. Determining market opportunity, Market penetration strategy, Market development metrics, Strategic planning and Decision making depends on data available from market surveys. We can help you optimise your campaigns and provide you with the best possible solutions for increased performance.
- Tele Surveys/Information Gathering & Customer Satisfaction Survey
- Market Research & Survey
Providing a positive customer experience at all stages of touch-points is the dream of every company. We make it possible by offering a range of customer service programs. Our team will help your customer to plan, install, troubleshoot, upgrade, maintain their products and services.